Call Center Representative

Location: Palo Alto, CA

The Call Center Representative will be accountable for achieving their individual sales and service goals.  The Sales responsibilities are an essential part of the representative job responsibilities. The representative will ensure that a prospective or existing member is presented with the features and benefits of the credit union’s products and services to help members achieve their financial goals.

The representative will ensure that all interactions with members and staff are handled professionally, accurately and with high quality and performance standards; ensuring optimal Member service, integrity, and profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES: