Project Manager, Business Process

Location: Sunnyvale, CA

Summary

This individual will assist with the maintenance, broader adoption and sustenance of the company’s Lean Six Sigma program. This individual will also help manage chartering, facilitation, governance and tracking of Lean Six Sigma and Business Process Optimization projects. The LSS and BPO at the company is fairly new but has made a significant impact to the organization with costs savings related to tradition LSS and transactional LSS project. The program is set for broader expansion to a wide array of applications throughout the global organization. This individual will train, mentor and guide belts and other project champions to success!

Responsibilities

  • Conduct green and black belt classes
  • Design focused training sessions for on-demand sessions tailored to the audience
  • Run different workshops that support all types of projects (both DMAIC and non-DMAIC)
  • Work with multiple belt trainees and teams to create baseline current state process documentation and future state business requirements
  • Coach & mentor belts within the team and across the organization
  • Drive customer impacting projects utilizing Lean Six Sigma methodology
  • Create project charters, stakeholder analysis and SIPOC
  • Present project updates, findings and detailed, prioritized recommendations to sponsors and key stakeholders in a range of different formats
  • Analyze a range of complex problems across the organization’s processes identifying inefficiencies, areas for improvement and automation utilizing a range of different sources
  • Design efficient business processes in order to improve the customer experience, organizational efficiency and eliminate non value add tasks incorporating LEAN methodology into the design
  • Drive project implementation working closely with subject matter experts and project champions/sponsors/stakeholders
  • Collaborate with Global Process Owners to implement system and process improvements ensuring alignment and consistency
  • Create metrics and dashboards to measure process efficiencies in order to validate process changes are creating the desired results

Requirements

  • Current LEAN Six Sigma Black Belt certification
  • BA degree, preferably in STEM
  • Expert user of Microsoft Visio, PowerPoint, Project, Excel and MINITAB
  • Ability to travel internationally
  • Excellent communication skills
  • 3 year experience as an LSS trainer
  • Experienced LSS applied statistics trainer
  • Excellent Project Management skills
  • Experience working for a Global organization across multiple functions and regions
  • Highly pro-active & ability to work independently
  • Enthusiastic and a passion to learn and develop
  • 10+ years in business process design
  • Experience in Medical Device or Biotech industry