Sr. Project Manager, Online Software Development

Location: San Bruno, CA


Manage Online Software Development project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control and closure.

Job Responsibilities


  • Work collaboratively with development team, lead architect and the management to determine technical direction and approach to system design and implementation, including both brand products and supporting systems
  • Create, manage and track project vehicles, including, but not limited to:
    • Project schedules, plans, scope statements and status reports
    • Cost estimates
    • Resource plans
    • Risk and issues logs
    • Status reports
  • Tailor project management, development and support processes to meet the needs of individual (new and/or ongoing) projects
  • Manage day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost parameters
  • Communicate and collaborate with internal and external customers as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors
  • Make decisions and communicate trade-offs and risks; drive key decisions across projects
  • Make recommendations to management about schedules, prioritization and resource allocation with input from team members
  • Provide ongoing project plan/status reporting for use by account managers, clients and management
  • Provide input into strategic planning and asset creation processes
  • Manage resource planning and organizational capacity planning
  • Coach and train project team members on Software Development processes and best practices
  • Contribute to the design and coding of products
  • Manage Scrum teams to execute projects
  • Contribute to program level activities including M&A activities
  • Demonstrable experience of engagement with Engineering Teams – Configuration Management, Deployment tools and Continuous Integration to execute infrastructure projects
  • Flexibility to engage with team in non-regular hours
  • Be a role model servant-leader to bring value to the business with process and tools


  • Demonstrate experience of process improvements in agile world
  • Agile Lifecycle Expertise – preferably coaching/mentoring new Agile teams
  • B.S. or B.A. degree in Business Administration, Management, Project Management, Computer Science or related field
  • 3+ years of hands-on Agile experience
  • eCommerce or retail experience
  • Experience leading software, eCommerce or SaaS/Cloud based projects
  • Five years of experience in a technology environment, including 2-3 years of practical professional experience in project management
  • Experience managing multiple dependencies in project and program delivery
  • Ability to guide multiple scrum teams concurrently
  • Fundamental understanding of web-based systems programming and development
  • Proficient with MS Project or similar software and MS Office applications
  • Demonstrated experience in leading cross-functional project teams
  • Ability to adjust and set priorities to meet deadlines