Scheduling Coordinator – Bilingual

Location: San Jose, CA

Responsibilities

  • Schedule employees to work weekly based on departments’ need determined by managers:
    • 1) prepare work schedules by identifying employees for work shifts according to seniority lists and union contract
    • 2) communicate work schedules to employees via phone and post schedules on bulletin boards
    • 3) input schedules in payroll/scheduling system
  • Process (track, log, etc) employees’ general attendance such as shift cancellation, sick calls, time-clock violations,  and other department/union agreement violations and communicate to appropriate parties HR Department, Payroll Department, and managers.
  • Partner with the appropriate parties to manage departmental employees’ seniority lists (add, delete, and drop employees’ names) to ensure it is accurate while adhering to the union contract.
  • Communicate with temp agencies to request temporary employees and approve time sheets.
  • Answer phone calls, process voice messages, and address employees’ questions and refer employees’ to appropriate parties as appropriate
  • Partner with HR to communicate the pick up list program to employees and send appropriate notifications to Payroll and HR.
  • Input labor forecast in spreadsheets weekly and daily
  • Process and approve timecards and communicate to HR, Payroll, and manager.
  • Maintain various filing systems
  • Provide general administrative support.

 

Requirements

  • 3+ years experience performing mid level administrative work
  • Strong working knowledge of office software systems, MS Office products including but not limited to Word, PowerPoint, Outlook and Excel.
  • Strong customer service skills
  • Ability to work independently, accurately, and meet deadlines
  • Strong Multi-Tasking capabilities
  • Excellent written and verbal communication skills
  • Bilingual English / Spanish