Bookstore Sales Associates and Cashiers

Location: Palo Alto, CA

Part-time and full-time shifts available! The Sales Associate position greets customers, assists customers with store inquiries, answers the phone and/or directs callers, tabulates purchases using the register for transactions.

Job Description

  • Greet customers and render assistance as necessary responding to inquiries of products and merchandise
  • Carry and shelve merchandise inventory; may also pull and package merchandise for return to vendors
  • Straightens merchandise, stock shelves, prices merchandise and may assists in setting up displays and signs
  • May be required to mop, vacuum, clean shelves and take out trash
  • Ensure inventory controls tags are removed and/or replaced on merchandise according to company standards as applicable
  • Pick, process and pack orders for shipping in accordance with Retail Store Operations
  • Fill in for other employees during absences, for breaks and lunches and during periods of high volume
  • May perform data entry or type simple correspondence including printing and system back-up
  • Take inventory as needed and may have responsibility for ordering general merchandise items (snacks, beverages, newspapers, magazines etc.)
  • May provide customer service/sales functions for specials events (including but not limited to author signings, graduation and athletic events)
  • Perform other duties as assigned

 

Requirements

  • 0-12 months of previous retail or clerical experience preferred
  • Strong customer service skills including effective communication
  • Computer literacy
  • Ability to prioritize and organize workload