Call Center Representative

Location: Bakersfield, CA

Shift: Day

Skills

Provide prompt, accurate and courteous service to agents, policyholders, and business partners concerning policy changes, customer inquiries and requests for information.

CSRs use the Company’s automated system to document and respond to clients concerning policy information and agency support

CSR provides front-line customer service, must be professional, outgoing, possess excellent computer skills, and be a solid communicator; both verbally and in writing

Strong sense of urgency and strong organizational skills.

Requirements:

High School Diploma
Preferably the candidate will have insurance experience (not necessary)
Bilingual Spanish is desirable