Office Manager – Bilingual Mandarin

Location: Milpitas, CA

Must be bilingual Mandarin
Must be able to work Mondays, Tuesday, Thursday, Fridays & Saturdays
Job Description:

· Answer phone calls

· Check & deliver messages promptly

· Obtain insurance authorization, validation and referral paperwork

· Assist in maintaining patient’s chart record correctly (collect initial patient information and enter it into system)

· Administrative duties (filing, faxing, scanning, emailing, texting, make/take phone calls etc.)

· Greet, check patients in & out, make follow up appointments

· Collect payments

· Room patients

· Maintain a professional & clean environment for the office and front desk areas

· Providing administrative assistance to doctors and practitioners

· Maintaining the appointment calendar to balance the work for doctors and practitioners


Must have either alternative health office or traditional health office experience
Must be familiar with different insurance and eligibility
Great verbal and written communication and telephone skills
At least 2+ years medical office experience
Minimum of a High School Diploma or 2 years Associate degree or equivalent
Some certification/training for QuickBooks or Microsoft or Office Management
Must be able to work Mondays, Tuesdays, Thursdays, Fridays and Saturdays
Highly effective in managing patients flow and office flow
Computer literate, able to troubleshoot issue with printer, computer etc.
Proficient in MS Office (Word and Excel especially)
Friendly, caring, dependable
Possess a professional appearance and manner
Team player with a great attitude, works well with others
Responsible, dependable, punctual and great work ethics
Able to multitask in a busy environment and able to handle urgency and pressure
Have the “can do” attitude
Ready to learn quickly and adapt quickly
Familiar and proficient with technology
Strong with inter-personal skills and the ability to communicate effectively