Location: Salinas, CA
Performs complex clerical work involving the analysis of a variety of source materials and a thorough familiarity with policies, procedures, terminology, and rules
Greets the public, customers and other employees in person or over the phone, and obtains or gives information; explains policies and procedures, inform customers of correct processes; transfers calls and takes messages; assists customers in completing forms and documents; schedules customers for appointments; dispenses and receives documents.
Responds to computer messages sent via electronic mail system and routes messages to the appropriate person; folds and stuff documents to process outgoing mail; receives and sends documents via fax machine; and sends mail using interoffice or U.S. mail system
Designs or modifies filing systems to improve efficiency and effectiveness; sorts, codes, files and indexes correspondence, forms, records, documents, and other material alphabetically, numerically and chronologically, or by other predetermined classifications which requires knowledge of the subject matter; locates and retrieves files from manual or computerized systems to provide requested information; sets up and maintains specialized or complex filing systems.
Operates a variety of standard office equipment, such as computers, printers, copiers, calculators, and fax machines
Performs other related duties as assigned